Client Resources

Empathy is one route to giving employees the support and encouragement that can help them rise to their challenges and exceed your expectations (and their own!).

To say that the last year and a half has been difficult would be an understatement.

Improving workplace diversity and inclusion entails more than hiring more women, BIPOC, nonbinary, or neurodiverse employees, however.

Creating pride in and loyalty to the company is key to generating revenue-increasing employee performance. In order to cultivate those sentiments in their workforces, many businesses turn to incentive programs that recognize strong performance. Not all incentive programs are created equal, however, with many outdated employee-of-the-month efforts doing more harm than good to organizational morale. In order to effectively incentivize today's workforces to help grow company revenue, leaders should consider other strategies as well.

During this unsettling time, when more people than ever are working remotely, many people are feeling isolated. Virtual meetings tend to focus on deadlines and data, leaving little time for team members to loop each other into their personal lives. Although the question "How are you doing today?" comes up, it usually elicits only brief responses—and the conversation then turns to the work at hand. Instead of treating remote gatherings as merely work-related meetings, leaders need to include in them a dimension of relationship building. Not only does getting to know team members address isolation concerns, but it can also yield several other benefits.