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The modern workplace brings together many generations of workers, each with unique viewpoints, skills, and methods of working. With Baby Boomers, Gen X, Millennials, and Gen Z all sharing the same offices (or virtual platforms), businesses face an opportunity to create an environment where everyone feels a sense of purpose and value—and can collaborate effectively. But how do we do this, especially when approaches to work, communication, and expectations may be worlds apart? 

Let’s set the record straight: multitasking isn’t a skill. It’s a productivity killer dressed up as efficiency. 

The title makes a definitive statement—“must” is a strong word. And observing leaders for over thirty years, I know that not all leaders think about what I’m about to tell you about. But all the most effective ones do. That means that if you are serious about being an effective leader, “must” is exactly the right word.

You’ve heard of probable cause. You’ve found root causes for problems. But what is plausible cause and why should we care?

Have you ever listened to children offer alternative ways to solve a problem? They each take turns sharing their thoughts until they lose interest and just move on to another topic. They disagree but never spend too much time dwelling on who wins the argument.